World News
UNWTO Summit WTM 2010Posted on: 21 Nov 2010This year’s summit is poised to be the largest-ever with more than 150 ministers and senior aides attending. For the first time, the Summit will conclude with a Statement of Intent outlining the future direction of the travel and tourism industry. Marthinus van Schalkwyk - alongside the other public and private sector leaders’ – thoughts and opinions will play a key role in shaping the Statement of Intent. The 2010 Ministers’ Summit takes place on Tues 9 Nov 2010 and is entitled – Shaping a Stronger Travel and Tourism Industry – Governance and business models for the future – and will agree the plan and direction for the industry over the next 12 months. Marthinus van Schalkwyk will share his thoughts during Summits main panel debate on three key issues challenging the sector. Portugal’s Secretary of State for Tourism Bernardo Trindade and Egypt’s Tourism Minister Mr. Zoheir Garranah are also set to be taking part in this key panel debate. Private sector leaders taking part include Mike Greenacre, Managing Director of The Co-operativeTravel Group (UK), Mr. Jean-Claude Baumgarten, President and CEO World Travel Market Chairman Fiona Jeffery said: “I am delighted Marthinus van Schalkwyk will be taking part in this year’s UNWTO Ministers’ Summit at World Travel Market. “South Africa plays a huge part in the world’s travel and tourism industry and after recently demonstrating such a successful FIFA World Cup, the industry should look forward to hearing Marthinus van Schalkwyk’s input and ideas on shaping the next 12 months.” Also for the first time this year, World Travel Market, supported by the UNWTO, will host WTM Ministerial Evening at the prestigious St.Paul’s Cathedral, London. The exclusive evening will host Tourism Ministers and Senior Aides from around the world and will offer entertainment from a leading London West End musical production. For more information on the World Travel Market’s Ministerial Programme 2010 please visit www.wtmlondon.com/ministers |
Ms Manon Han, Executive Vice-President World Travel Awards |
WORLD TRAVEL AWARDS 2010 Grand FinalPosted on: 01 Nov 2010WORLD TRAVEL AWARDS GRAND FINAL KICKS OFF WTM 2010 Now celebrating its 17th Anniversary, World Travel Awards are regarded as very highest achievement that a travel product could ever hope to receive. Votes are cast by 183,000 travel professionals which include travel agencies, tour, transport and tourism organizations in over 160 countries across the globe. Votes are cast globally by fellow industry professionals in over 1, 000 different categories. Attended by senior executives from major travel companies, operators and destinations, WTA events are universally respected as providing established, top level networking opportunities, regionally and globally. World Travel Award worldwide ceremonies were staged as a build up to the final. Senior management and decision makers from Europe’s travel and tourism industry gather in London for high level networking and some spectacular entertainment as this year’s World Travel Awards winners are revealed. The awards are described by the Wall Street Journal as the ‘Oscars’ of the global travel and tourism industry. The true stars of the night, however, will be those travel professionals and organisations collecting their World Travel Awards presented throughout the evening. The World Travel Awards was launched in 1993 to acknowledge and recognise excellence in world's travel and tourism industry. Graham E. Cooke, Founder and President of World Travel Awards, established 17 years ago to improve standards of customer service and overall business performance of travel and tourism, said the evening will represent a sea change for the industry. “In a world where time is judged not in days and weeks but minutes and even seconds, where consumers are under more pressure and stress than ever before, travel and tourism has also had to change”, he explained. “It’s no longer just an industry that sells dreams, but one that has had to adapt to a new kind of working with instant access and instant answers." Consumer service and a more flexible approach are key to everything we do. “Sadly, there are still horror stories out there of how consumers have not received attention or care that they deserve and have a right to expect from operators. But happily, these negatives are diminishing. We are recognising what the customer needs – and wants. “World Travel Awards is a champion of universal good practice across the world. But this means increasing level of high standards across the board, helping others to be inspired and uplifted by example. “That’s why World Travel Awards Tour and subsequent final are fundamental if the industry is to continue improving quality.” World Travel Awards official list of worldwide media partners includes: BBC World News, eTurboNews, Breaking Travel News, CNBC Arabiya, Khaleej Times, Trav Talk, Trade Arabia, TTN, Travel Daily News International, Focus on Travel News, New Focus Travel Magazine, Tourism Review, JAX FAX, Travel & Leisure, Travel & Leisure Golf, Xenios & Xenios World. more info www.worldtravelawards.com |